Privacy Policy

We collect personal information that you voluntarily provide to us when you fill out contact forms, book consultations, or subscribe to our communications. This information may include:

• Personal Identifiers: Name, business name, email address, physical address, and telephone number.
• Technical Data: IP address, browser type, operating system, and analytical data regarding how you navigate our Site.

We process and utilize your personal data for legitimate business purposes, including:

• To communicate with you regarding project inquiries, active contracts, and client updates.
• To generate legal invoices, facilitate payment processing, and manage billing.
• To optimize, secure, and analyze our Site's performance and user experience.
• To comply with applicable legal, financial, and tax obligations.

We do not store or process your credit card, debit card, or financial account credentials directly. Secure online transactions are processed entirely through our third-party payment gateway, Stripe.

All transaction data is transmitted via encrypted Transport Layer Security (TLS) technology. Your personal and billing data collected by Stripe is governed strictly by the Stripe Privacy Policy.

Our Site utilizes standard cookies and tracking pixels (such as Google Analytics) to gather technical metrics on website traffic. You have the option to configure your internet browser to refuse cookies, though doing so may limit your access to certain elements of our Site.

The security of your personal data is highly important to us. We implement and maintain industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you have any questions or concerns regarding this Privacy Policy, please contact us at: contact@socialsynapse.ca